Careers FAQ
The application process
1. How do I apply for a job online?
Click on “Career Listings” on Destination Canada’s Careers Page to view current openings. Click “Apply” next to the position that interests you. Our system will guide you through the steps required to submit an application. (Sorry, but we cannot accept faxed applications.)
2. How can I check the status of my application?
You can view the status of your application at any time by logging onto your Destination Canada profile online. You can also receive updates via email if you are selected to proceed to the next stage of a competition, or if the role is closed or filled. Due to the high volume of interest, we are only able to contact those selected to participate in the interviewing process.
3. What if I miss the application deadline or the job is no longer advertised? Can I still apply?
Applications received after a position is no longer posted are not accepted. However, you are welcome to submit an application for available jobs on our “Future Opportunities” posting.
4. How can I delete my candidate profile from your system?
You can withdraw from a competition at any time. If you are having technical difficulties, please email us.
5. How secure is my information on your site?
Destination Canada is committed to the privacy and protection of your information. Encryption techniques, security software/hardware and firewalls are in place to ensure applicant confidentiality.
6. How do I apply for an internship or co-op opportunity at Destination Canada?
Destination Canada currently does not offer a formal internship or co-op program; however you are welcome to submit your interest on our “Future Opportunities” posting.
7. What if I have a disability that prevents me from applying online?
Applicants can make requests for accommodation due to disability at any stage of the recruitment process. We encourage applicants to contact accessibility@destinationcanada.com with any accommodation needs.
Working at Destination Canada
1. What are the benefits of working at Destination Canada’s headquarters?
We pride ourselves in giving our employees competitive total compensation and a healthy work environment with flexible working arrangements. Benefits may include: employer paid extended health care and dental coverage; a generous defined contribution pension plan; a performance-based bonus program; three weeks annual paid vacation to start; and paid volunteer time to encourage community service. Every employee has time off that can be used for personal appointments and emergencies. In addition, after two years of service, employees are eligible for a one-time extra week of vacation. Our offices are also traditionally closed with paid days off during the week between Christmas and New Year’s Day.
2. What does Destination Canada look for in an ideal candidate?
We are actively seeking candidates who share our vision and passion to inspire travelers to explore Canada. We are looking for smart and talented professionals who live our values. Our values are:
- Build trust
We believe in the expertise of our people and deepen trust with our partners by holding ourselves to the highest standards for our actions and results.
“Shared accountability even over ultimate control” - Strive to learn
We challenge ourselves and each other to go beyond the status quo. Every day, we strive to maximize learning and embrace better ways of thinking and doing.
“Continuous improvement even over comfortable choices” - Passionate commitment
Our shared passion and pride for Canada inspires and engages others. Our collective commitment strengthens the Canadian tourism sector.
“Purpose even over perfection” - Collaborate to succeed
Our achievements are the result of the diverse perspectives, experiences and contributions of our team and partners. As inclusive leaders, we listen and learn from each other because open collaboration always makes the work better.
“Team wins even over individual victories” - Lead boldly
We approach our work with courage and curiosity. Leading the industry, we identify competitive advantage through an informed and creative approach that charts an ambitious path for others to follow.
“Big picture thinking even over short-term wins”
3. What is your diversity and inclusion policy?
Destination Canada is a proud equal-opportunity employer. Our organization “recognizes that a diversified workforce, embracing a multiplicity of viewpoints and cultures drives innovation, improves decision- making, increases employee engagement and retention and leads to better results,” according to our Corporate Plan.
Our workplace is bilingual. All communications, resources and services are available in both Canadian official languages.
4. Are there opportunities for training and development?
Yes, we support personal and professional development opportunities and value skills improvement. If your position requires certain courses to maintain a professional designation, or you and your manager identify needed coursework, you can request support with training and development.
5. Are there opportunities for advancement?
Absolutely. We value career building, job enrichment and engagement, and whenever the opportunities arise we give employees advancement opportunities such as taking on special or acting assignments.
6. What kinds of job opportunities are available at Destination Canada?
As a nimble organization and small crown corporation, we’re always looking for the most talented people to join our team, including marketing professionals and corporate services staff. Read more about our different departments and positions.
What you need to know
1. What is a crown corporation, exactly?
As a federal crown corporation, Destination Canada is owned by the Canadian government, but operates at an arm’s length from ministers and public servants. Our president and CEO manages the corporation’s day-to-day operations. A Board of Directors oversees the management and the board reports to Parliament through the Minister of Economic Development and Official Languages.
2. I work for the another civil service (federal/provincial/municipal government) or crown corporation. Can I transfer my pension and benefits?
Please note that Destination Canada’s pension and benefit plans are completely separate from the federal public service. In general, candidates cannot transfer their pension and their service from the public service to Destination Canada.
3. Is the tourism industry stable?
Yes, and here’s why: Canada is a popular destination for international travelers and our research proves this. Take a look at the statistics showing the number of arrivals in Canada and overall tourism data indicating Canada’s strength globally.
In addition, the Government of Canada identifies the tourism industry as a key sector driving the nation’s economy.
4. What does “bilingual work environment” really mean?
As a federal crown corporation, we are committed to a corporate culture promoting the effective use of both official languages, French and English, in the workplace. We offer services and communicate with stakeholders, suppliers and partners in their preferred official language.
